Warranty

If your piece(s) arrives broken and/or defected please contact us the same day (within 24 hours) of delivery and provide us with the following: 

  1. Order number 
  2. Brief description of the issue
  3. Photo(s) of issue

Any claims made after the first 24 hours since receiving the product via mail will not be valid.


To keep your pieces looking at their best, please follow all of our product care guidelines:
https://lovelylunajewels.com/pages/jewelry-care